Safety, Payments & Cancellation

How to pay?

We accept all major credit cards and debit cards. Visa Credit Card, Visa Debit Card, Mastercard, Maestro and AmEx. Upon booking you are asked to pay a deposit. When you meet your driver, you can pay by cash or any credit card ( & debit card) as listed above. we accept visa, mastercard, amex & diners

Is it safe?

To ensure the protection of your personal data, the CreteCab website uses SSL (Secure Sockets Layer) certified by Comodo. Comodo is the most reliable medium for safe transactions through the internet, on a global scale. With this technology, any information you enter on our site is encoded before it comes online and then explores the authenticity of the message and the server.

All payments made using the card are processed through electronic payment platform "Alpha e-Commerce" of Alpha Bank and uses TLS 1.1 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

Cancellation and Refunds

You can cancel your transfer booking up to 48 hours before the start of the first leg. Just contact us via email to proceed.